Terms & Conditions

1. Introduction

Welcome to Gentle Monster Store ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website jeremiedanon.com and the purchase of our premium eyewear products.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our service.

2. Definitions

• "Company" refers to Gentle Monster Store
• "Customer," "you," or "your" refers to the individual accessing or using the service
• "Service" refers to the website and products offered by the Company
• "Products" refers to the eyewear items available for purchase

3. Acceptance of Terms

By using our website, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you may use our service only with the involvement of a parent or guardian.

These Terms constitute a legally binding agreement between you and Gentle Monster Store.

4. Products and Services

4.1 Product Information

We strive to provide accurate descriptions and images of our eyewear products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

4.2 Pricing

All prices are displayed in USD unless otherwise specified. We reserve the right to modify prices at any time without prior notice. However, changes will not affect orders already confirmed.

4.3 Availability

Product availability is subject to change. We reserve the right to limit quantities and discontinue products without notice.

5. Orders and Payment

5.1 Order Processing

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

5.2 Payment Methods

We accept major credit cards (Visa, Mastercard) and PayPal. Payment must be received in full before products are shipped.

5.3 Order Confirmation

You will receive an email confirmation once your order is placed. This does not guarantee acceptance of your order.

6. Shipping and Delivery

Shipping times and costs vary by location. Detailed shipping information is available on our shipping policy page.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers.

6.1 International Shipping

International customers are responsible for all customs duties, taxes, and fees imposed by their country.

7. Returns and Refunds

Our return and refund policy is detailed in our separate Return & Refund Policy document. By making a purchase, you acknowledge that you have read and agree to our return policy.

7.1 Return Window

Returns must be initiated within 30 days of delivery. Products must be in original condition with all packaging and accessories.

7.2 Non-Returnable Items

• Prescription eyewear
• Items damaged by customer misuse
• Products without original packaging

8. Intellectual Property Rights

The website and its content, including but not limited to text, graphics, images, logos, and software, are protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

9. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Upload malicious content or viruses
• Impersonate another person or entity

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service.

By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

11. Warranties and Disclaimers

11.1 Product Warranties

We warrant that our products are free from defects in materials and workmanship for a period of one year from the date of purchase.

11.2 Website Disclaimer

The website is provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Gentle Monster Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Gentle Monster Store from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

14. Termination

We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the website will cease immediately.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New York State, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved in the courts of New York County, New York.

16. Dispute Resolution

16.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us to attempt informal resolution of any dispute.

16.2 Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the American Arbitration Association.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Gentle Monster Store regarding the use of our website and services.